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Position Details & Responsibilities

Our client is seeking a Vice President of Operations (VP of Operations) based in California. This is a senior executive responsible for the overall operational performance of a multi-state semi-trailer dealer. This role oversees all aspects of parts, service, facility management, and a rental fleet of over 1,000 units across multiple locations.

The VP of Operations will provide strategic leadership to ensure operational excellence, regulatory compliance, and profitability while driving efficiency and customer satisfaction throughout the organization.

Key Responsibilities:

• Develop and implement operational strategies for parts, service, rental, and facilities management across multiple locations.
• Oversee the daily operations of the semi-trailer rental fleet, ensuring optimal utilization, maintenance, and on-time delivery.
• Lead and mentor teams across parts, service, rental operations, and facility management.
• Ensure compliance with all relevant safety, environmental, and regulatory requirements.
• Drive process improvements to maximize efficiency, reduce costs, and enhance service quality.
• Manage budgets and control expenses for parts inventory, service operations, fleet maintenance, and facility upkeep.
• Analyze operational metrics and KPIs; identify opportunities for improvement and implement solutions.
• Oversee vendor and supplier relationships, including parts procurement and service partnerships.
• Collaborate with sales, finance, and customer service teams to deliver seamless customer experiences and support business growth.
• Lead change management initiatives, including the adoption of new systems and technologies.
• Oversee facility management, including maintenance, compliance, and expansion projects as needed.
• Prepare and present operational and financial reports to executive leadership and ownership.

For more information on this position, please contact Kingston Wynn at Herk & Associates:

KingstonW@herkandassociates.com 

Qualifications

• Bachelor’s degree in business, Transportation, Logistics, or related field (preferred).
• 7+ years of progressive operational leadership experience in the transportation, dealership, rental, or fleet management industry.
• Demonstrated experience managing large rental fleets, parts, and service operations across multiple locations.
• Strong knowledge of industry regulations and best practices.
• Excellent leadership, organizational, and communication skills.
• Proficiency with fleet management software, inventory control systems, and Microsoft Office Suite.
• Strong analytical and decision-making ability; experience with operational and financial reporting.
• Ability to travel regularly between locations as required.