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Position Details & Responsibilities

A well-established heavy truck dealership is seeking a General Manager to lead its location in Northwest Ohio. This role serves as the senior on-site leader, responsible for overall business performance, operational execution, and team development across multiple departments including sales, service, parts, and support functions.

This is a high-impact leadership position for a results-driven professional who can drive profitability, build strong customer relationships, and develop a high-performing team in a fast-paced, customer-focused environment.

Responsibilities:

• Lead overall dealership operations, including sales, service, parts, and other support functions
• Drive profitability through execution of business plans, budgeting, and performance management
• Lead and develop department managers, ensuring accountability and strong team performance
• Oversee sales performance, inventory planning, and forecasting to meet business objectives
• Build and maintain strong customer relationships, resolving escalated issues as needed
• Ensure operational efficiency across all departments, including service and fabrication functions
• Foster a culture of safety, accountability, and continuous improvement
• Collaborate with internal leadership, vendors, and partners to support business growth
• Monitor key performance metrics and implement strategies to improve results

For more information on this position or the full job description, please contact Amie Bowman at Herk & Associates:

AmieB@herkandassociates.com 

Qualifications

• 10+ years of overall work experience, with 5+ years in a leadership role within a dealership, heavy truck, equipment, or similar environment
• Prior experience as a General Manager or senior leader with full operational responsibility
• Proven experience managing multiple departments and leading leaders
• Strong financial acumen, including P&L management, budgeting, and forecasting
• Excellent leadership, communication, and decision-making skills
• Ability to manage a fast-paced, results-driven operation
• Strong customer relationship and problem-solving abilities
• Experience in heavy truck, commercial vehicle, or related industries preferred
• Valid driver’s license required