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Position Details & Responsibilities

Our client, a leading equipment dealership, is seeking an experienced Service Manager to oversee operations at a large branch in South-Central Texas.

This is a key leadership role responsible for managing a team of 30+ technicians and support staff while driving profitability and customer satisfaction.

Key Responsibilities:

• Lead, coach, and develop a large service team to deliver high-quality work.
• Oversee daily service operations, scheduling, and workflow.
• Manage department P&L, budgets, and performance targets.
• Ensure compliance with safety, quality, and warranty standards.
• Partner with sales, rental, and parts departments to support overall branch success.
• Build and maintain strong customer relationships through excellent service and communication.

For additional information about this position, please contact Kimberly Brenner at Herk and Associates.

KimB@herkandassociates.com 

Qualifications

• 5+ years of service management or supervisory experience in material handling or heavy equipment.
• Proven leadership skills with experience managing large teams.
• Strong financial skills with P&L management experience.
• Solid technical understanding of diesel, hydraulic, and electrical systems.
• Excellent communication, customer service, and problem-solving skills.

Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.