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Position Details & Responsibilities
A leading multi-location equipment dealership is seeking a Vice President of Aftermarket to lead and scale its aftermarket operations across parts and service departments in the South Central region of Texas.
This executive role will oversee performance, strategy, and growth initiatives to drive increased revenue, operational excellence, and long-term customer retention. The ideal candidate will bring deep industry knowledge, strong leadership experience, and a track record of improving aftermarket sales and service performance across a dealership network.
This is a high-impact executive opportunity for a proven leader looking to shape the future of aftermarket operations in a growing dealership group. Competitive compensation and benefits package included.
Key Responsibilities:
- Lead the development and execution of aftermarket strategies to drive parts and service revenue, margin growth, and customer satisfaction
- Oversee daily aftermarket operations across all locations, ensuring consistency in customer experience, technician efficiency, and shop productivity
- Implement initiatives to improve KPIs such as service absorption, parts turnover, technician performance, and warranty recovery
- Coach and mentor regional and branch-level aftermarket leaders, fostering strong team performance and accountability
- Collaborate with Sales and Precision Ag teams to support full equipment lifecycle and customer onboarding
- Oversee technician recruiting, training, and development programs, including apprenticeship and workforce partnerships
- Ensure compliance with safety standards, regulatory requirements, and dealership operating procedures
- Manage aftermarket budgeting, forecasting, and financial performance reporting
For additional information about this position, please contact Kimberly Brenner at Herk and Associates.
KimB@herkandassociates.com
Qualifications
- 10+ years of experience in aftermarket operations within equipment, industrial, or automotive industries
- 5+ years in a senior leadership role managing regional or multi-store teams
- Strong financial acumen, including budgeting, forecasting, and P&L oversight
- Proven ability to lead through metrics, improve efficiency, and drive customer satisfaction
- Experience with dealership management systems, ERP platforms, and CRM tools
- Excellent communication, leadership, and cross-functional collaboration skills
- Bachelor’s degree in Business, Operations, or related field required; MBA preferred
Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.