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Position Details & Responsibilities

A multi-location equipment dealership is seeking an experienced Chief Operating Officer based in the California Central Valley to lead operations across its construction and agriculture branches. This role is ideal for a dealership leader with a background in service or parts and a proven track record in multi-site operations management. 

This is a key leadership role offering long-term growth potential within a well-established dealership.

Key Responsibilities:

• Oversee daily operations across all departments including service, parts, sales, and rental
• Lead and develop branch and departmental managers with a focus on performance, safety, and customer satisfaction
• Ensure process consistency, service quality, and operational efficiency across all locations
• Drive strategic growth initiatives including market expansion, cost control, and resource planning
• Collaborate with ownership and finance teams on budgeting, forecasting, and profitability targets
• Champion customer service standards and resolve escalated issues
• Monitor KPIs (technician efficiency, absorption, inventory turnover, etc.) and implement continuous improvement initiatives
• Ensure compliance with safety and regulatory policies
• Promote team development, succession planning, and a strong organizational culture

For additional information about this position, please contact Kimberly Brenner at Herk and Associates.

KimB@herkandassociates.com 

Qualifications

• 10+ years of leadership experience within a heavy equipment dealership (required)
• Background in service or parts with a strong understanding of dealership operations
• Experience managing multiple branches and teams
• Strong financial acumen and familiarity with performance metrics
• Proficiency with dealership management systems (CDK preferred)
• Experience with EOS (Entrepreneurial Operating System) a plus
• Bachelor’s degree in Business, Operations, or related field preferred

Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.