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Position Details & Responsibilities

Our client, an established company in the equipment industry, is seeking a dynamic and experienced General Manager to lead operations at one of their North Carolina locations.

This role is ideal for a results-driven leader with a strong background in team management, sales, and operational oversight. The General Manager will be responsible for driving business performance, developing staff, and ensuring an exceptional customer experience.

Key Responsibilities:

• Oversee day-to-day branch operations, including sales, service, parts, and administrative functions
• Lead, coach, and develop department managers and team members to achieve performance goals and ensure alignment with company values
• Build and maintain strong relationships with customers, suppliers, and internal teams
• Monitor key performance indicators (KPIs) and financial reports to ensure profitability and identify areas for improvement
• Create and execute business plans to drive growth and market share in the region
• Ensure the highest standards of customer service and satisfaction
• Maintain a safe and compliant work environment
• Collaborate with senior leadership on strategy, budget planning, and organizational initiatives

For more information on this position, please contact Kingston Wynn at Herk & Associates:

KingstonW@herkandassociates.com 

Qualifications

• 5+ years of leadership experience in a general management, branch management, or operations role
• Equipment industry experience preferred
• Proven ability to lead teams, manage budgets, and drive business results
• Strong communication, problem-solving, and organizational skills
• Knowledge of sales, service, and parts operations
• Proficient with business systems and reporting tools
• Bachelor's degree in business, management, or a related field preferred

Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.