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Position Details & Responsibilities

A growing equipment dealership in Oklahoma is seeking a Store Manager to oversee branch operations, lead departmental managers, and drive overall business performance. This leadership role is responsible for supporting sales growth, customer satisfaction, operational excellence, and employee development across multiple areas of the dealership.

The ideal candidate will have experience leading teams within the equipment, agriculture, construction, heavy equipment, or related industries and possess a strong understanding of dealership operations, customer service, and business management.

Responsibilities

• Lead overall branch operations, including sales, service, parts, rentals, and customer support functions
• Develop and execute strategies to grow revenue, increase market share, and improve overall store performance
• Recruit, coach, mentor, and develop department managers and team members
• Establish performance goals and maintain accountability across all departments
• Foster a customer-first culture focused on responsiveness, service quality, and long-term relationship building
• Monitor key business metrics including sales performance, profitability, inventory management, and operational efficiency
• Work closely with department leaders to improve safety, quality, workflow, and customer satisfaction
• Assist with forecasting, budgeting, and business planning activities
• Support inventory management initiatives and oversee equipment and wholegoods inventory performance
• Resolve customer concerns and provide leadership on complex operational issues
• Build relationships within the local market and community to strengthen the organization's presence and reputation
• Promote continuous improvement, employee engagement, and professional development throughout the store

For more information on this position, please contact Kingston Wynn at Herk & Associates:

KingstonW@herkandassociates.com 

Qualifications

• Prior leadership experience within an equipment dealership, agriculture equipment, construction equipment, heavy equipment, or related industry required
• Strong background managing multiple departments and leading teams toward common business goals
• Experience with sales management, operational leadership, customer service, and business development
• Financial acumen with the ability to understand budgets, forecasting, profitability, and key performance metrics
• Excellent communication, coaching, and employee development skills
• Strong organizational, problem-solving, and decision-making abilities
• Experience managing inventory, equipment assets, or dealership operations preferred
• Proficiency with Microsoft Office and dealership management or CRM systems
• Bachelor's degree preferred; equivalent industry experience will be considered
• Valid driver's license and acceptable driving record required