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Position Details & Responsibilities

Our client is seeking an experienced Branch Manager to lead day-to-day operations for a busy equipment branch in the Phoenix, Arizona area. This role oversees service, parts, rentals, and administrative functions while driving profitability, operational efficiency, and a strong customer-focused culture.

The ideal candidate is a hands-on leader with strong operational discipline, financial accountability, and a passion for building high-performing teams.

Key Responsibilities

• Lead all branch operations, including service, parts, rentals, and administrative processes.
• Develop and execute branch strategies to achieve financial and operational goals.
• Drive profitability through effective P&L management, expense control, and budgeting.
• Coach, develop, and hold staff accountable through clear goals and performance management.
• Ensure staffing levels support operational needs and customer demand.
• Improve interdepartmental communication and workflows to support growth and efficiency.
• Build strong customer relationships through proactive engagement and issue resolution.
• Analyze operational data to identify improvement opportunities and implement solutions.
• Ensure compliance with company policies, safety standards, and procedures.

For more information on this position or the full job description, please contact Amie Bowman at Herk & Associates:

AmieB@herkandassociates.com 

Qualifications

• 3–5 years of management or leadership experience in heavy equipment, construction, rental, or a related industry.
• Proven experience managing branch-level P&L and operational performance.
• Strong leadership, organizational, and problem-solving skills.
• Ability to multitask and operate effectively in a fast-paced environment.
• High school diploma or GED required; bachelor’s degree preferred.
• Proficiency with Microsoft Outlook, Word, Excel, and the ability to learn internal systems.
• Excellent communication and customer service skills.