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Effectively develop and manage service operations in a manner that promotes Customer Satisfaction, Market Dominance and Profitability.
Knowledge, Skills, and Abilities
Must be able to read and comprehend specifications, service and parts literature, technical bulletins and other related publications. Strong computer skills and the ability to learn to effectively use company software – with training. Must be able to communicate thoughts and ideas in both verbal and written form. Able to compute rates, ratios, and percentages to draw and interpret bar graphs. Able to solve practical problems and offer innovative solutions to unique problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent customer service.Ability to positively motivate, manage, and develop employees.
Education and Experience
High school diploma or equivalent. Previous management of people preferred, in a shop environment is helpful. Bilingual skills a plus.
Please reach out to Kingston Wynn at KingstonW@herkandassociates.com for more information.
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