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Service Writer H&A Recruiter

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Position Details & Responsibilities

Herk & Associates is recruiting for a Service Writer in Adams County, Colorado. 

The Service Writer will maintain accurate records related to the service and rental department operations. Provide estimates and quotes for customers on equipment that is in for repair. Insure that all parts, labor, and outside purchases are tracked on work orders in a timely manner and all work orders are closed on a timely basis. The employee must always conduct themselves in a professional manner to promote a positive image of the department and company.

Responsibilities include:

  • greet walk-in customers 
  • receipt and check-in of equipment for repairs, service, and rentals
  • quoting of repairs
  • contact and communication of repairs in process with customers, technicians, and service manager
  • opening, updating, and closing work orders
  • answering phones for the service and rental departments
  • processing of warranty claims
  • strong attention to detail
  • ability to work within a team environment
  • other responsibilities as required by the department

Qualifications

Qualifications:

  • high school diploma or GED
  • experience as a service writer or clerk in an equipment dealership environment preferred
  • intermediate computer skills with Microsoft Office
  • experience with CDK preferred
  • must possess a valid driver license with an insurable driving record

Physical Demands:

  • work in a shop environment on a regular basis utilizing all required PPE always
  • frequent bending, stooping, reaching, and lifting
  • work safely around moving equipment inside the shop and outside in the yard
  • occasional exposure to outdoor weather extremes for short periods of time

For more information on this position, please contact Meredith Vachon at Herk & Associates: 

meredithv@herkandassociates.com

EEO




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