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Aftersales Product Support Representative Direct Hire

Seppi USA

Seppi USA Logo

Position Details & Responsibilities

Seppi m., one of the worlds oldest flail mulching mower manufacturers, is seeking an experienced Aftersales Product Support Representative. Seppi is an Italian company operating Seppi USA out of Ohio. We are growing rapidly in the USA and looking for a full time professional to support our growing dealers and distributors across North America.

Seppi manufacturers equipment for applications in agriculture, right of way maintenance, construction, land clearing and more. The mulching and subsoil markets are expanding rapidly with new markets and opportunities presenting themselves regularly.

The Aftersales product support representative will be responsible to do all the things he/she can do to provide exception product support for all North American agents, distributors, dealers and customers.

Being available in warehouse or by phone and e-mail to answer questions and provide technical expertise to agents and all Seppi customers and suppliers.

Other duties to include

  • Start up of machines in field
  • Train dealers and end users
  • Perform warranty repairs
  • Assist in warehouse where necessary
  • Attend trade shows
  • Anything else that improves service to the customer.

Qualifications

Mechanical experience a must. The ideal candidate has operated and worked on forestry mulchers and other forestry related equipment.

Strong people and communication skills is required. Must be able to take phone calls and emails and respond professionally and timely.

Candidate should reside near West Chester, OH. Must be able to travel up to 50%

This is a salaried position with bonus potential.




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