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Field Service Technician/Mechanic (Florida) Direct Hire

CraneWorks

Position Details & Responsibilities

CraneWorks is a successful heavy-duty truck mounted equipment manufacturer and distributor with offices in Houston, TX / Haslet, TX / Brighton, CO / Branchburg, NJ / Orlando, FL / San Marcos, CA / Bakersfield, CA / Olathe, KS / Calgary, AB. CraneWorks also has outstanding in-house Service Departments at all locations and provides mobile service trucks that allow us to respond in the field. Our world-class Parts Departments can ship parts anywhere in the world.

CraneWorks has a direct hire opportunity for a Field Service Technician/Mechanic. This position will support CraneWorks branch location metropolitan area with a service truck to respond in the field. The objective of this role is to repair and maintain customer equipment and assist in developing market opportunities and managing relationships with customers and to service existing accounts as well as new target opportunities.

Job Summary 

  • Work on trucks, truck mounted cranes and railroad equipment
  • Determine vehicle condition by conducting inspections and diagnostic tests, identifying worn and damaged parts
  • Diagnose electrical and hydraulic system problems and complete necessary repairs and maintenance
  • Keeps equipment available for use by completing preventive maintenance schedules, installing the component and part upgrades, controlling corrosion, completing winterization procedures
  • Correct vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub-assemblies, components, parts, or systems, such as, power and drive trains, electrical, air conditioning, fuel, emission, brake, steering, hydraulics, completes machine shop operations, making adjustments and alignments including bearing loads, gear tooth contact, valve mechanisms, governors, oil systems, control linkages, clutches, and traction units
  • Verify vehicle performance by conducting test drives, adjusting controls and systems
  • Comply with federal and state vehicle requirements by testing engine, safety, and combustion control standards
  • Maintain vehicle appearance by cleaning, washing, and painting
  • Maintain vehicle records by annotating services and repairs
  • Keep shop equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance
  • Contain costs by using the warranty, evaluating service and parts options
  • Keeps supplies ready by working closely with the Parts Department on inventory
  • Updates job knowledge by participating in educational opportunities, reading technical and regulation publications
  • Enhance maintenance department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
  • Work closely with Services Management to develop and implement target account specific objectives, strategies, and action plans
  • Quote prices, bid specifications and maintain records as outlined by management
  • Answer customer inquiries regarding products, prices, availability, and product uses
  • Monitor customer satisfaction and communicate this information to management
  • Work with Parts and Service Departments to introduce customers to the other services we provide

Qualifications

Qualifications and Experience 

  • Candidate must live in the CraneWorks branch metropolitan area
  • Specific experience working on brands including but not limited to Kenworth, Sterling, Palfinger, Fassi, Cormach, Socage, Elliott and Terex and equipment types such as knuckle booms, man lifts, and material handling equipment
  • 7 years of proven Technician/Mechanic experience with heavy-duty truck and truck mounted equipment expertise in a service workshop environment
  • Must be able to read engineering drawings and hydraulic schematics
  • Self-motivated and disciplined with an ability to work closely with management and customers
  • Excellent communication, analytical, and problem- solving skills, with the ability to work well under pressure
  • Must be dependable and have a valid driver’s license
  • Good PC Skills: Excel and Word



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