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Inside Sales Direct Hire

L & M Radiator

Position Details & Responsibilities

  • Ensure customer receives accurate, correct, and proper product quotes, information and materials.
  • Respond to customer needs in a timely, respectful, and diligent manner.
  • Report and help resolve any customer complaints.
  • Maintain all required records clearly, accurately and completely.
  • Follow all department procedures, processes, and instructions set forth by the customer service manager.
  • Follow all corporate policies and procedures and support management decisions.
  • Communicate with other departments as required.
  • Perform work in a safe manner and follow all safety guidelines/procedures.
  • Domestic and International travel required and could include weekend travel depending on the project.
  • Other related duties as assigned and deemed necessary by Supervisor.

 

Qualifications

  • Communicate effectively, in English, by both verbal and written means.
  • Technical, mechanical, and industrial knowledge needed to include blueprint reading.
  • Experience preparing a wide variety of reports, spreadsheets and documentation using Microsoft Office Products such as Excel, Word, PPT, and Outlook.
  • Work effectively with fellow employees, independently, under pressure, and with accuracy.
  • Establish priorities and complete assignments efficiently with excellent attention to detail.
  • Dependability under both supervised and unsupervised conditions.
  • Must be organized, thorough and have good follow through.
  • Ability to sit for long periods of time and multi-task throughout the day.
  • Must pass a pre-employment physical, drug and background test.

Hours

Monday - Friday 8am-5pm 

With flexibility due to customer needs.

 

Minimum Qualifications for Application

2-year Associate’s Degree or 4-6 years experience in an industrial customer service atmosphere, or prior L&M experience.

 

Preferred Qualifications

Knowledge of Ultimate software, Epicor or similar ERP system.

Experience in Lean Manufacturing.




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