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Service Technician (Sundance, WY) Direct Hire

Sundance Equipment

Position Details & Responsibilities

This individual will be responsible for the effective repair of machinery and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Daily duties will include daily customer contact, diagnosing, troubleshooting using diagnostic tools and making repairs.

  • Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.          
  • Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
  • Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility
  • Maintain technical and product knowledge on all equipment sold within the dealership`s area of responsibility.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Conduct self in the presence of customers and community so as to present a professional image. 
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.

Qualifications

  • John Deere experience is preferred; however, not necessary.
  • Excellent mechanical skills
  • Trade-specific tooling, including hand and pneumatic tools
  • Strong computer skills
  • Excellent customer service skills
  • Ability to assemble and perform maintenance functions on equipment
  • Strong oral and written communication skills
  • Strong organizational skills
  • Graduation from related diesel technology program preferred
  • Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

BENEFITS:

We offer an excellent benefits package which includes: Fully paid medical, dental, and vision plan.  Life insurance, retirement plan, paid vacation, sick time, and holidays.




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