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SERVICE WRITER Direct Hire

Kelly Generator & Equipment, Inc. and Kelly Generator & Equipment of PA & WV, Inc.

Position Details & Responsibilities

KELLY GENERATOR & EQUIPMENT, INC.,
and
KELLY GENERATOR & EQUIPMENT OF PA & WV, INC.,

is a full-service distributor of emergency standby and prime power located in one of the largest demand markets for power generation in the country. We are located in the mid-Atlantic region servicing Delaware, Maryland, Washington DC, Northern Virginia, West Virginia, and Western Pennsylvania.


We offer SALES, SERVICE, PARTS, RENTALS & TRAINING
WE PROVIDE RENTAL GENERATORS – 20kW UP TO 1.5 MEGS
(1.5 MEGS are available with the ability to provide 9.5 MEGS when paralleled)


We have an immediate opening for a Service Writer at our Owings, Maryland facility.

HOURS: MONDAY - FRIDAY 8:00 a.m. - 4:30 p.m.

DUTIES:
Preparation of service estimates for customers

Communicate needed repairs with customer
Calls inbound and outbound for customer inquiries
Obtain all subcontractor estimates for service work

Communication with technicians in reference to repairs when needed

Follow up with estimates and update data information in CRM system

Work with vendors and assist in research parts when needed
Work with the Parts Department for service quote parts requests
Schedule Service Repairs and follow up for completion

Invoice Service Repair jobs once completed
Cross train for dispatching technicians

Other duties as necessary

Qualifications

BA/AA/High school diploma, GED, Vo-Tech
Experience with service, parts, customers service is preferred
Must have strong attention to detail and be articulate on the phone.   


BENEFITS
Medical, dental, vision, 401(k), profit sharing, paid holidays and more.

Resumes to dkelly@kge.com




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