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Service Advisor-NY H&A Recruiter

Contact H&A for Details

Position Details & Responsibilities

Herk and Associates has a New Opportunity in the Rochester NY area for a Service Advisor.

We ae looking for an experienced Service Advisor to be responsible for enhancing the Customer’s view of the Company and by becoming the first person Customer interact with when coming into the Dealership or calling with questions or concerns. 

The Service Advisor will foster brand loyalty by providing accurate and timely technical support and offering equipment service programs. 

The Service Advisor will offer service upsells whenever the opportunity exists.  The goal is to further assist customers by providing service if issues arise with their equipment. 

This is a great opportunity to join a well know Multi-Location Equipment Dealership representing one ot the Top Brands in the Equipment Industry with a strong potential to move into a Service Management or Sales role in the future as our client is always looking to help people advance their Careers.

This is a Monday - Friday full time Position with light OT and our client is not open on Weekends. 

Qualifications

 

  • 3 to 5 years’ experience in heavy equipment service and must have a heavy equipment technical background in-order to communicate with technicians and customers regarding heavy equipment repairs.
  • We may also consider a Candidate from other industries such as Automotive if the Candidate has a strong Mechanical Background and knows about Heavy Equipment.
  • Must have a solid foundation of equipment parts and prior experience working as a technician or mechanic.
  • Understands factors facing customers and their equipment such as time, work conditions, physical demands, etc.
  • Ability to use software applications such as the CDK business system, Microsoft Office and Internet functions.

 

If this looks like an opportunity you could be interested in, please contact Joel Entrikin at Herk & Associates for additional information.

Thank you

Phone: 480.348.0886 ext. 19
Email: joel@herkandassociates.com

EEO

 




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