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Store Manager Direct Hire

Excavator Rental Services

Position Details & Responsibilities

The Store Manager is accountable for total store operations to include daily operations, facility management, and staffing.

 The Store Manager is responsible for the following: 

  • Store revenue
  • Contract administration
  • Staffing plan and strategies to meet the staffing needs
  • Equipment service levels
  • Corporate safety objectives
  • Shop & parts inventory costs
  • Store customer satisfaction goals
  • Data accuracy & timeliness for selected processes
  • Cost controls
  • Daily operations
  • Staff training 

KEY MEASURES OF PERFORMANCE

  • Revenue Booked
  • Employee Satisfaction
  • 100% Customer Satisfaction
  • Service Calls
  • Costs vs. Budget
  • POR Accuracy
  • Equipment Service Levels
  • Inventory Costs/Controls
  • Safety
  • On-time Deliveries
  • Rent Ready/Maintenance Due

RESPONSIBILITIES & KEY WORK: 

  • Manage department budgets and track progress
  • Interview for staff, hire, train and develop
  • Ensure store meets facility plan objectives
  • Employee scheduling to meet demand
  • Monitor key business measures 
  • Ensure dispatch & delivery processes meet customer demand
  • Maximize merchandise Sales
  • Ensure service levels meet demand
  • Ensure inventory levels are efficient & cost effective
  • Manage/Oversight of key processes for yard, shop, counter, deliveries, customer flow
  • Project management involving cross-functional issues, documenting plans, enlisting staff, assigning tasks, tracking milestones & status
  • Ensure effective communication throughout the store and to top management to include reporting systems
  • Develop and execute a store strategy to meet all corporate goals
  • Inside sales and promotions
  • Continually improve work processes, systems, and data accuracy
  • Document procedures 

PROJECTS

  • Will also be assigned added ongoing tasks –such as dispatch, safety, database maintenance, policy procedures, staff training curriculum, marketing, and refurb. department.
  • Other special projects

Qualifications

  • Management skills for people, systems, and customers
  • Problem-Solving
  • 4 yr. degree in business
  • Effective organizational skills
  • Strategic thinking
  • Problem-Solving
  • Budget management experience
  • Strong writing skills (procedures, correspondence)
  • Willingness to be hands-on in daily operations
  • 5-10 years’ experience in rental equipment
  • Exceptional leadership skills
  • Computer skills for Company required systems
  • Initiative and Follow-Through



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