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Parts and Service Sales Representative (PSSR) (Oregon) Direct Hire

Sonsray Machinery

Position Details & Responsibilities

About the company:

Sonsray Machinery LLC. operates 13 CASE construction equipment dealerships located in California, Nevada, Oregon, and Washington.  Sonsray Machinery LLC.  Provides comprehensive sales, as well as parts and service support, including rental and leasing programs for Case customers.  Sonsray Machinery LLC. is a growing dynamic company offering a unique environment that fosters individual growth and rewards performance.

Job description:

The PSSR will be responsible for growing parts and service sales.    The customer base will be Contractors, Utilities, Corporations, Commercial, and Industrial organizations within the Sonsray Machinery Sales and Service Area. The PSSR is an outside sales position and shall be responsible for attaining a satisfactory service and parts sales volume for an assigned customer list while maintaining accurate marketing information within a CRM business system. This position will work to achieve sales and profit goals of parts and service by promoting and selling product support offerings to assigned territory customer base. They will also identify and establish new revenue opportunities within the territory as well as growing existing customer based accounts via marketing based strategies.

PSSR must have the ability to work effectively in a fast paced environment and be able to carry out additional duties and responsibilities as assigned by management due to operational needs. 

PSSR reports directly to Store Manager. 


The position will involve but not be limited to the following duties:

  • Establishes and maintains customer relationships.
  • Markets and sells the value of parts and service.
  • Finds new markets, customers and applications within the territory.
  • Develops a good knowledge of competitive products and suppliers.
  • Provides input on annual forecasts for territory potential.
  • Resolves customer issues.
  • Works with Parts and Service Managers on goals and marketing ideas.
  • Measures undercarriage of equipment.
  • Provides the customer with information to manage their equipment at the lowest cost per hour.
  • Keeps good customer records.   
  • Performs other duties as assigned.


Job requirements:

  • 5+ years’ sales experience is highly preferred in construction machinery, heavy equipment or automotive industry.
  • Excellent organizational, influence and negotiation skills.
  • Excellent communication skills, including verbal, written, listening and presentation skills. 
  • Excellent customer service and prospecting skills with the ability to approach the sales process creatively and in a professional and consultative manner.
  • Excellent leadership skills, including decision making, creative thinking, and goal setting skills. 
  • Occasionally required to sit and climb or balance, lift or move to 50 pounds.
  • Must have a good driving record.

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