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Herk and Associates has been retained by a reputable construction equipment dealer working with some of the top brands in the industry. Our client is actively seeking a rockstar Product Support Manager with a Strong Service Background to join their team in Northwest Pennsylvania, about two hours from Pittsburgh.
This individual will be responsible for coordinating the activities of the Branch Parts, Service and Warehouse departments to obtain optimal efficiency of operations, superior customer service and maximum profits.This includes direct supervision over parts countermen, warehouse persons, mechanics and clerical staff with a goal of ensuring work orders are processed efficiently within established guidelines.
This role will also be responsible for managing all aspects of parts inventory including purchasing, ordering, shipping and maintaining correct levels of inventory.
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