Log In

Product Support Manager (or Service Manager) Northern CA H&A Recruiter

Contact H&A for Details

Position Details & Responsibilities

Herk & Associates has been retained by a Heavy Equipment Dealer to fill a Service Manager or Product Support Manager role in Northern CA. 

The Product Support Manager will be responsible for managing the day to day service and parts operations for the dealership to maximize return on investment through; optimizing service and parts department processes to ensure internal and external customer satisfaction, growing profitable parts & labor sales, exercising disciplined expense control, attracting and retaining outstanding talent, and effectively engaging department personnel.

The Service Manager will be responsible for managing service operations within the dealership to maximize return on investment through; optimizing Service Department processes to ensure internal and external customer satisfaction, growing profitable service labor sales, exercising disciplined expense control, attracting and retaining outstanding talent and effectively engaging department personnel.

Qualifications

  • Minimum 3 years’ experience in Service Department operations.
  • Must have 2 years` experience in Heavy Construction Equipment and strong service/mechanical experience to be considered.
  • Prior experience within a dealership organization is highly desired.
  • Parts operations experience is ideal but willing to train.
  • Must be a leader and motivator.
  • Good time management skills.
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions.
  • Excellent written and oral communication skills
  • Good understanding of financial principles relative to service and parts department operations.

For additional details, please contact Casey Katana at Herk & Associates:

Phone: 480-348-0886 x14
Email: caseyk@herkandassociates.com

EEO




Other Jobs to Consider Based on this job.

Job Title Company Location(s) Job Type
Shop Manager (California) Contact H&A for Details West H&A Recruiter
NEW Parts and Service Manager - Wisconsin Contact H&A for Details Great Lakes H&A Recruiter
Product Support/Service Manager Opportunity in PA Contact H&A for Details Northeast H&A Recruiter
VP of Rental Equipment Sonsray Machinery California CA, Nevada NV, Oregon OR, Washington WA Direct Hire
Store Manager (New York) Contact H&A for Details Northeast H&A Recruiter
General Manager (California) Contact H&A for Details West H&A Recruiter
Construction Equipment Production/Dismantlement Manager - NY Contact H&A for Details Northeast H&A Recruiter
Field Service Manager (Kansas) Contact H&A for Details Heartland H&A Recruiter
Field Service Manager (Southern California) Hawthorne Machinery Co. San Diego CA, CA Direct Hire
Construction Equipment Production/Dismantlement Manager - GA Contact H&A for Details Southeast H&A Recruiter

Not what you're looking for?