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Sales Operations Coordinator Direct Hire

LiuGong North America

Position Details & Responsibilities

Location: Katy, TX

Do you have what it takes to be part of a winning team? We’re looking for best talent Houston has to offer and if you’re it, then get ready to join our fast-growing team.

LiuGong North America, a subsidiary of Guangxi Liugong Machinery Co, LTD., is in Katy, TX. Globally headquartered in China, LiuGong manufactures heavy construction machinery and forklifts for material handling.

LiuGong seeks a Sales Operations Coordinator to join the LiuGong Family. 


The Sales Operations Coordinator will assist the Sales Operation Manager with LiuGong`s whole goods supply chain of construction machinery and forklifts.  As the Coordinator, you will assist with for inventory sourcing, global logistics, freight, as well as machine orders and procurement. Other responsibilities include import compliance regulations and law, machine pre-shipment procedures, SAP maintenance financial accounting and invoicing.  

Office hours are M-F 8am – 5pm.

Job Duties

The initial responsibilities of this position include, but are not limited to:

  • Assist with inventory management and machine availability.
  • Management of Import and Export compliance documentation regarding both CBP and EPA requirements.
  • Creation of Manufacturer’s Certificates of Origin, Letters of Authorization, Transport Bills of Lading, CCI Forms and Packing Lists.
  • Prepare UCC filings and Consignment Rental UCC filings with NCS along with Purchase Money Security Interests.
  • Process machine orders, including logistics management for delivery’s to dealers.
  • Heavy Excel reporting to subsidiary management and HQ in China.
  • Manage invoicing and payment with financial institutions for dealer orders.
  • Assist with Accounts Receivable.
  • Furnish Credit references to trade accounts, when requested and upon application to additional logistics providers.
  • Assist with Sales Forecasts and transportation purchase orders.
  • Assist with monthly Value Chain Report, Variant Machine Report, Machine Value Report, SAP Machine Inventory Report, and YTD Sales Reports.
  • Assist with Reporting to HQ: Shipment and Invoice Forecast; Actual Shipped Quantity report for LGNA management and HQ reporting.
  • Release Authorizations for CE and FL Sales
  • Create and provide Sales Invoices for purchased machines through SAP processes.
  • Coordinate and monitor the shipment of the machines purchased, then submit weekly shipment report accordingly by each Friday through the backorder analysis.
  • Coordinate TPEM business and develop TPEM report as requested.
  • Organize and attended meetings between LGNA and Vendors as needed for both promoting growth and resolving issues.
  • And other job duties as required for the business.



  • Must have advanced knowledge of Microsoft Office, Excel, and Operating Systems.
  • Must have SAP experience.
  • Advanced written and verbal communication skills.
  • Must have the ability to work closely with employees, dealers, and customers.
  • Refined ability to delegate responsibilities and provide leadership and training to key personnel.
  • Must be able to travel both domestically and internationally when needed.
  • Knowledge of import regulations and compliance.
  • Must have strong analytical, critical thinking and problem-solving skills.
  • Ability to manage time and workload effectively.
  • Experience in negotiating and working with suppliers.
  • Must be comfortable in fast paced, team, and results oriented environment.
  • All duties and requirements are essential to job function.
  • College degree preferred but work experience will be considered.
  • Experience in the construction equipment or transportation-imports/exports.

LiuGong offers the following benefits:

  • Benefits - Medical, dental, vision and life insurance packages offered. LGNA pays 100% medical, dental and vision insurance for employee only.
  • Vacation: 14 days of Paid Time Off (PTO), as per company policy.
  • Holidays: 10 paid holidays a year, in accordance to company policy.
  • Retirement: Participation in company’s 401(K) plan with up to 3% match, in accordance to company policy.
  • Tools: Company provided cell phone and laptop
  • Compensation: Competitive salary


To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

Job Knowledge - Competent in required job skills and knowledge of heavy mechanical, electrical and hydraulic theory; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with complex topics. Must have ability to take initiative and work alone or take the lead when hurdles arise or when tasks require completion.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Communications - Expresses ideas and thoughts verbally in a proficient manner; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Personal Appearance - Dresses appropriately for position; keeps self well groomed.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Certificates, Licenses, Registrations Current drivers` license.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See job description for complete list

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually loud.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by management. Requirements are representative of proficient levels of knowledge, skill and/or abilities. To perform this job successfully, the incumbent will possess the abilities and aptitudes to perform each duty efficiently.

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