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Field Service Representative - Northwest Direct Hire

Skyjack

Position Details & Responsibilities

Skyjack Inc., a world leader in the Aerial Equipment Industry, is recruiting a Field Service Representative covering the Northwest, which includes the following states:  Washington, Oregon, Idaho, Utah, Montana, Wyoming, and Alaska.

The Field Service Representative will be fully responsible for their territory and customer accounts.  Responsibilities will include responding to unscheduled service calls, meeting with customers to work on outstanding issues, obtaining feedback, and ensuring proper site/account control.  This role will also direct leads for appropriate follow-up, and plan, schedule and perform preventative maintenance.  The Field Service Representative will work cross-functionally to resolve outstanding issues and provide technical training and guidance to less experienced team members.  This role will require extensive travel and the right individual must be able to work under minimal supervision. 

Qualifications

The ideal candidate holds a technical college diploma and ongoing related organizational training and maintenance experience.  Must be able to publicly speak to a group in a professional manner and be able to explain electrical and Hydraulic circuits to a group. This candidate must have customer service experience.  Experience in the aerial work platform industry is strongly preferred but not essential.  This candidate must also be able to read and understand a wide variety of manuals for set-up and calibration, operating, repair, maintenance, testing and quality control procedures.  He or she must also have the ability to locate data in a variety of technical drawings and understand electric and hydraulic circuits/schematics.   The candidate will be proficient in the use of technology including the Microsoft office suite.

Candidates should reside in the territory or be willing to relocate.  This position also requires periodic travel to Canada and will require a valid passport and a clean driver’s abstract.




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