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Parts Counter Salesperson Direct Hire

Austin Turf & Tractor

Position Details & Responsibilities


Department:  Parts

Reports to:    Parts Manager & Corporate Parts Manager

Supervises:   None

Purpose:

Responsible for selling, receiving, and delivery of parts and accessories.  In addition performs in-store customer service, overall organizational promotion, and stocking duties.

 

Responsibilities:

  • Promotes and sells products and/or services to meet customer needs
  • Perform follow-up calls with key accounts
  • Addresses customer concerns as a solution specialist
  • Supplies Service Technicians with parts as required
  • Assists with preparing and maintaining merchandise displays
  • Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations
  • Assists in keeping parts department clean and orderly
  • Follows up on shortages and expedites issues by reporting to the manager
  • Be self-motivated and energetic, paying close attention to the detail

Qualifications

Experience, Education, Skills and Knowledge:

  • Basic data entry/keyboarding skills
  • Exceptional customer service skills
  • Passionate about selling parts
  • 5 plus years of parts and/or service experience in an outdoor power equipment or automotive dealership
  • Basic parts and machinery knowledge
  • Ability to use the John Deere Parts Catalog computer application
  • Ability to work in a team environment
  • Ability to lift items weighing up to 75 lbs.
  • High School diploma or equivalent experience
  • Bi-Lingual is a plus
  • Resides in DFW



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