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Service Manager Direct Hire

CUES, Inc

CUES, Inc Logo

Position Details & Responsibilities

CUES is looking for a qualified service manager for our Amherst, NH location.

Responsible for directing the day to day operations of a busy and growing service department including a shop, field technicians and support personnel while maintaining a high level of customer service.

 The ideal candidate must include the following:

  • Leadership and team building skills
  • Resourcefulness
  • Problem solving ability
  • Multitasking
  • Adaptability
  • Attention to detail
  • Past experience as a service manager
  • Knowledge in truck equipment, hydraulics, electrical controls and general equipment repair
  • Exceptional customer service
  • Proficiency in Office suite and QuickBooks

Qualifications

Additional responsibilities include but are not limited to:

  1. Producing job quotes
  2. Maintain shop efficiency
  3. Maintaining profit margins
  4. Customer retention and growing the business
  5. Mentoring and developing employees to their full potential
  6. Fostering a positive environment on every level
  7. Evaluating weaknesses and finding ways to change things for the better
  8. Personnel activities such as hiring, disciplining and terminating
  9. No nights or weekends

Since 1966, CUES, Inc. has been a leading provider of aerial, crane and truck equipment in New England and New York with locations in Connecticut and New Hampshire.  All of our equipment delivers the highest level of dependability, safety and performance.  Our goal is to create strong and mutually beneficial relationships with our customers and suppliers. 




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