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This position is charged with the responsibility of aggressively marketing the dealerships total parts and service capabilities. Develop sales leads, market our rental dept., additionally develop, initiate and coordinate follow-up programs for all major customer purchases. Maintain profiles of all customers and potential customers for assigned territories.
* Serve as the lead point of contact for all customer account management matters. Capitalize on developing Customers For Life.
* Improve efficiencies within the framework of the customer`s relationship with the company. Build and maintain customer relationships.
* Maximize aftermarket business with accounts.
* Serve as the business relationship manager and develop new business with existing clients and/or identify areas of opportunity to create business with non-existing customers.
* Ensure the timely and successful delivery of our products and services according to customer needs and objectives.
* Maintain parts cabinets and criteria for additional cabinets.
* Use Badger and call sheets to track customer interactions.
* Properly follow company and OSHA safety procedures.
Work is regularly performed in outside weather conditions. Candidate should be able to lift up to 75 pounds.
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