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Field Service Technician Direct Hire

Sandvik Mining and Rock Technology

Position Details & Responsibilities

Sandvik Mining & Rock Technology is looking for a

Field Service Technician

If you have a strong electrical background and strong diagnostic skills, Sandvik Mining welcomes you to consider this fantastic Field Service Technician opportunity!

Sandvik Mining & Rock Technology is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry. The offering covers rock drilling, rock cutting, rock crushing, loading and hauling and materials handling.

Key performance areas

As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of equipment and components per defined specifications. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision.

 Additionally, the Field Service Technician will:

  • Inspect equipment for proper performance and determines faults and malfunctions
  • Adjust equipment and repair/replace defective parts components or systems per scope of work
  • Tests repaired equipment to ensure proper operational performance
  • Complete accurate time records, technical reports, failure reports, and parts lists
  • Actively participate in continuous improvement initiatives
  • Stay current with industry, customer, product developments and technical best practices Customer Service
  • Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
  • Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
  • Ensure customer satisfaction within area of primary responsibility

Qualifications

Your profile

You possess a technical certification or diploma in mechanical or electrical fields and a minimum of 5 years’ industry related experience. You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers.  You are flexible and self-motivated, with a drive to achieve customer satisfaction

 The Field Service Technician will also possess:

  • Excellent troubleshooting ability with strong diagnostic and problem solving skills
  • Knowledge of hydraulics, pneumatics and electrical systems
  • Ability to read blueprints and interpret equipment schematics
  • Must confirm to ISO Standards

Benefits

Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental and disability insurance, and a 401(k)-retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.




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