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Position Details & Responsibilities

Our client a Manufacturer of AWP’s  is looking for a strong Technical Training Manager to join their growing organization and be based in the Mid Atlantic Region 

Primary Duties: 

The Technical Training Manager works closely with the Technical Training Team and Dealer service principals to instruct, train, and provide dealer support, communication, and implement training solutions. 

Responsibilities

• Train on products all technical and sales staffs from customers and for the subsidiary.
• Train on all major services process (warranty, technical campaigns (OI,NI), machines inspection (SMI/PDI), E-Services tools) employees of his area.
• Train on all safety licenses required in the country (IPAF,…).
• Upgrade the Group training modules to the local requests (translation, adaptability etc) with agreement of the corporate, including new training modules
• Define, update and communicate the yearly training programs for Customers and for his Subsidiary
• Build and Develop his training business: market analysis, benchmark competition, promote and support training sales
• Control and certify the training of all Services employees on all safety training
• Train Customers on site as well as at the subsidiary location.
• Be able to train and assess the trainer if required at Customers level and internally
• Train and certify customers on all safety trainings depending of the legislation of the country

Qualifications

Qualifications

• Minimum 5 years training experience in similar industry
• Good skills in mechanics, electrical, hydraulic
• Have significant experience as technician in the field.
• Ability to travel up to 30% including overseas.
• Ability to be located near corporate headquarters

Note: Will most likely require relocation *

For more information, please contact Jessica Rowe at Herk & Associates.

Phone: 480-348-0886 Ext 18
Email: jrowe@herkandassociates.com

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