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Field Service Technician Direct Hire

Powerscreen Mid-Atlantic, Inc.

Powerscreen Mid-Atlantic, Inc. Logo

Position Details & Responsibilities

Powerscreen Mid-Atlantic, Inc., with headquarters in Kernersville, North Carolina, is an authorized equipment dealer for Powerscreen, Telestack, Terex Washing Systems, Terex Minerals Processing Systems, Terex Environmental, Matec America, EvoQuip, MDS, MGL, and CBI, and an authorized service and parts dealer for Scania in the southeast. We provide equipment (new and used), parts, and servicing to the following areas: North Carolina, South Carolina, Virginia, and West Virginia.

We are currently seeking qualified Field Service Technicians who are driven, results oriented, and positive team players to join our growing Service Department for positions in North Carolina, South Carolina and Virginia. The Field Service Technician(s) will be dispatched remotely from North Carolina and will report directly to the Service Manager.

Responsibilities:

  • Diagnose the condition of customer and Company-owned machines.
  • Maintain, repair, diagnose, and inspect a variety of crushing, screening, washing, and environmental equipment.
  • Understand customer requirements and recommend needed repairs, products and/or services to customer and Service Manager.
  • Maintain company owned service truck, including vehicle maintenance and inspections.
  • Operate vehicle safely within DOT regulations that govern safe driving, hours of service, inspection, and maintenance.
  • Present themselves in a professional manner at all times, including but not limited to, outward appearance and the ability to remain diplomatic under pressure.
  • Maintain a safe working environment and recognize potential risks.
  • Attend off site/territory manufacturer training seminars.
  • Accurately document time and repairs on work orders, including warranty paperwork, on a daily basis.
  • Train customer/end user on the operation of the equipment.
  • Other duties as assigned.

Field Service Technicians must supply their own hand tools. Specialty and heavy duty tooling will be provided by the Company. The position is subject to overnight travel, as well as occasional weekend work.

Qualifications

The ideal candidates will possess the following:

  • A minimum 3-5 years of experience as a mechanic, repairing and maintaining heavy construction equipment, or a combination of education and/or experience.
  • Ability to weld and use a cutting torch.
  • MSHA certified, or ability to become MSHA certified.
  • First Aid/CPR certification, or ability to obtain First Aid/CPR certification.
  • Valid driver’s license and satisfactory driving record. Ability to pass DOT physical and obtain DOT medical card is required.
  • Ability to read schematics (both electrical and hydraulic), and utilize them to diagnose and repair equipment.
  • Ability to read and understand technical repair manuals and service literature, and utilize them to diagnose and repair equipment.
  • Self-motivated, disciplined, and capable of accomplishing tasks independently without direct supervision.
  • Ability to work in fast-paced, ever changing environment.
  • Perform thorough and accurate inspections.
  • Knowledgeable in troubleshooting various heavy equipment product lines.
  • Basic computer skills.
  • Ability to lift up to 50 lbs.
  • Excellent customer service and communication skills.
  • High school diploma or general education degree (GED) is required.



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