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Service Manager- Philadelphia H&A Recruiter

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Position Details & Responsibilities

Herk and Associates has a new Service Manager opportunity in the greater Philadelphia area.  

We are seeking an experienced Service Manager to run an efficient, profitable service department through productive, efficient staffing, solid customer retention, strong cost controls, achievement of objectives.  

This is a great opportunity to join a very well established and growing Multi-Store Dealership and be the face of the Service Department and in charge of all Service related operations.

Responsabilities will include:

  • Supervise 4 to 8 employees, including a working shop foreman and technicians/mechanics
  • Ensure daily inventory of technicians' time is consistently sold to service customers
  • Prepare and administer annual operating budget, forecast goals and objectives and strive to meet them
  • Effectively and efficiently hire, train, and motivate staff, monitoring performance and counseling as necessary
  • Maintain required reporting systems
  • Attend required meetings
  • Hold regular staff meetings to ensure proper level of, and consistent communication
  • Monitor/control department performance using appropriate reports, tracking systems and surveys
  • Maintain unity and teamwork among staff and with other departments

This position will offer a Salary in the $70-$80K Range + Benefits.



Successful candidates should possess:

  • High School Diploma or GED
  • 4 years’ related experience including 2 years’ supervisory experience
  • Valid driver’s license in good standing
  • Excellent verbal, written and interpersonal communication sills
  • Excellent problem solving and decision-making skills
  • Strong, effective and efficient customer service skills


If you would like to find out more about this opportunity please contact Joel Entrikin at Herk & Associates for additional information.

Phone: 480.348.0886 ext. 19
Email:  joel@herkandassociates.com



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