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Regional Service Representative (OEM) - Southeastern U.S. H&A Recruiter

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Position Details & Responsibilities

Herk & Associates has been retained by an Aerial Lift Manufacturer to fill a Regional Service Representative role for their Southeastern Region. This position will be responsible for traveling to their dealer and customer sites for support and service training. Someone who is very hands on, knowledgeable in fixing heavy equipment, and customer focused would be ideal in this role.

Note: this position comes with extensive travel of 5 days per week.

Responsibilities

  • Perform complex product and service training to customers.
  • Evaluate hydraulic and electrical systems using schematics and Diagnostic equipment. 
  • Diagnose problems and give recommendations for repairs both in person and via telephone.

Qualifications

  • - Associate Degree or 1-2 years of vocational technical training preferred.
  • - Experience working with AWP required
  • - 5-8 years of heavy equipment field service experience
  • - Excellent trouble shooting skills.
  • - Ability to read schematics.
  • - Good customer relations skills including telephone support skills.
  • - Working knowledge of mechanical, hydraulic, and electrical systems.
  • - Strong mechanical aptitude.
  • - Strong PC skills (MS Office).
  • - Ability to travel over 50% of the time

For additional details, please contact Casey Katana at Herk & Associates:

Phone: 480.348.0886 x14
Email: caseyk@herkandassociates.com

EEO




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