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Regional Service Manager Direct Hire

Hydrema

Position Details & Responsibilities

Hydrema is a modern, international group of companies which develop, manufacture and market high-end earth moving equipment.

The company, which was founded in 1959, is headquartered out of Denmark and has manufacturing facilities in Denmark and Germany. North American operations are based out of Atlanta, GA.

Hydrema U.S., Inc supplies Compact Articulated Dump Trucks, Low Ground Pressure Articulated Dump Trucks, Mineclearing Vehicles and Wheeled Excavators to North America, and has an immediate opening for an experienced Regional Service Manager.

This position requires some overnight travel and work hours may vary from day to day with extended periods.

Job Duties/Responsibilities may include, but are not limited to:

  1. Provide technical support, consultation and trouble shooting via phone and email.
  2. Provide on-site technical support, consultation and trouble shooting at dealer’s locations or in the field.
  3. Establish and maintain good working relationships with dealer’s staff and principals throughout their organizations through regular visits and/or communication.
  4. Provide technical training to dealer’s technical staff.
  5. Provide technical training to various units within Department of Defense.
  6. Work closely with and coordinate activities with Sales, Service/Support overseas and Parts department within the Hydrema organization.
  7. Perform PDI’s on incoming equipment.

Qualifications

Required Qualifications:

  • Minimum 5 years experience in the CE industry
  • Extensive experience as heavy equipment mechanic
  • Extensive knowledge of dealer organizations, operations and rental departments.
  • Able to work independently.
  • Able to travel, holds current drivers license and passport
  • Able to obtain security clearance from DOD
  • Experience with technical training

Preferred Requirements:

  • Experience as manufacturers service rep./service manager
  • Experience as manufacturers tech. trainer.



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