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Equipment Service Advisor/Manager - Eastern Pennsylvania H&A Recruiter

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Position Details & Responsibilities

Herk and Associates has been retained by a leading Multi-Line Heavy Equipment Dealership in Eastern PA to help them identify a new Equipment Service Advisor/Manager.

This is a great opportunity to join a Leading well established Multi Location Dealership representing some of the Top Brands in the Industry that offers great Employee Benefits.

This is a Salary + Bonus and Benefits opportunity.

We are looking for an Candidate with very strong Customer Service and Personal Interaction skills to basically be the Face of the Service Department.

In this role you will be responsible for:

  • Direct Management of a Team of 6-8 Service Employees including Field Technicians  
  • Meeting and Greeting Customers
  • Growing the Business through building Relationships with Customers and solving issues in a timely manner. Basically making Customers feel like they are going to be taken care of.
  • Resolving Customer Issues including timely Proactive follow up
  • Scheduling work for Technicians and working closely with the Shop Manager
  • Monitoring Invoicing and timely completion of paperwork. 

Qualifications

Ideally we would like a Candidate with a strong Technical Background in the Construction Equipment space that is ready to take the next step into Management or that has previous Management experience.

 

If this looks like an opportunity you could be interested in, please contact Joel Entrikin at Herk & Associates

for additional information and a Confidential Conversation.

Thank you


Email: joel@herkandassociates.com

EEO

 




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