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Account Manager Direct Hire

Herk & Associates

Position Details & Responsibilities


The Account Manager is responsible for maintaining the Company’s existing client relationships and identifying new ones, with the purpose of selling our recruiting and job board services within the assigned geographic territory. Our Account Managers are tasked with providing the highest level of customer service and representing the Company in an ethical and positive way. The Account Manager is often the first and only point of contact a client has with a member of our team and therefore needs to demonstrate an extremely high level of professionalism and organization.


To perform this job successfully, an individual must be able to perform these essential duties in a satisfactory manner.

  1. Meet the monthly sales quotas set by management.
  2. Prospect for new sales opportunities, primarily using the phone and email, but with occasional travel to the client location.
  3. Maintaining existing client relationships, primarily using the phone and email, but with occasional travel to the client location.
  4. Communicate clearly the Company’s product offerings and advise the client on the most suitable product solution.
  5. Meet call and activity volume requirements set by management.
  6. Use the CRM to track and update all sales related activity.
  7. Use the CRM to ensure and schedule appropriate follow up with potential clients.
  8. Use the daily “Dashboard Emails” which outline tasks that require follow up to structure your day and week.
  9. Use the time management and task organization tools (CRM & notification emails) to ensure that no deal “slips through the cracks”.
  10. Assist client with creating and/or proofing of job descriptions.
  11. Assist client with posting positions to the Herk & Associates, LLC job board.
  12. Ensure that all necessary documentation (search agreements) are properly completed and submitted by the client.
  13. Coordinate the transition of retained searches to the recruiting team by scheduling on-boarding calls with the appropriate recruiting team member.
  14. Ensure that all aspects of the client experience are handled smoothly and professionally.
  15. Report to management your progress and challenges related to open prospects.
  16. Take ownership of the building and maintaining a sufficient sales opportunity pipeline.
  17. Maintain professional relationships with team members and management, as well as clients.
  18. Be a positive contributor to the team’s wellbeing.
  19. Go “above and beyond” for your clients!



  1. Bachelor’s degree preferred
  2. Minimally two (2) years of inside sales/account management experience
  3. To be dependable, hard-working, consistent and punctual.
  4. Skilled in the use of CRM tools.
  5. Strong computer literacy.
  6. Resourcefulness and creativity, with excellent time management and organizational skills.
  7. Above-average communication skills, both verbally and in writing.

Please send a resume to diegos@herkandassociates.com 


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