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National Maintenance Services, an independent, nationwide, material handling maintenance and service company, is searching for a Territory Service Manager to oversee their Northeast territory. This person can reside anywhere in the Mid-Atlantic/Northeast corridor.
The Territory Service Manager will oversee all maintenance operations performed by company employees to include, meeting objectives and ensuring that services meet or exceed established standards by performing the following duties:
Perform other related duties, as required.
Always represent National Maintenance Services in a professional manner.
Education/Experience: High School Diploma or GED and 10 years Material Handling equipment repair/maintenance experience. Previous supervisory experience preferred.
Licenses/Certifications: Valid Driver’s License. OSHA 10 hr certificate.
Technical: Basic proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Ability to use Vehicle GPS System. Working knowledge of OSHA requirements,
Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability.
Problem Solving & Quality: Pays attention to detail. Identifies & solves complex issues. Thinks “big picture” when assessing problems/opportunities. Develops innovative & creative solutions.
Managing For Results: Follows all company policies & SOPs. Delegates, prioritizes & manages the work of others. Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback. Manages cost, quality & expedience.
Must be willing to travel and coordinate/manage out of state repairs and maintenance as the need arises
Must be able to work weekends and off shift hours as necessary.
Leadership & Initiative: Motivates & empowers others. Acts in accordance with company core values. Takes accountability for own performance. Willing to take on additional assignments as needed. Seeks out opportunities for leadership & development. Trains, coaches & mentors others.
Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.
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