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Position Details & Responsibilities

An equipment dealership for a well-known brand in North Dakota is seeking a dedicated Branch Manager to lead and oversee all operational functions at their assigned location. This role focuses on maximizing profitability, expanding market share, leading a team, and ensuring superior customer service. The Branch Manager will also implement and uphold company processes, procedures, and policies, while executing strategic business plans.

Responsibilities Include:

• Oversee daily branch operations, maintaining high employee morale and customer satisfaction.
• Lead, manage, and assess the performance of branch staff.
• Collaborate with senior leadership to establish and achieve branch goals.
• Recruit, train, and develop branch employees.
• Identify growth opportunities, increase market share, and enhance dealership offerings.
• Work with the marketing team to develop strategies for branch growth.
• Participate in budgeting and financial meetings, ensuring adherence to branch metrics.
• Maintain a safe work environment, ensuring compliance with all regulations.
• Address escalated customer issues and maintain strong communication with other branches and corporate office.

For more information on this position, please contact Kingston Wynn at Herk & Associates:

KingstonW@herkandassociates.com 

Qualifications

• 5+ years of experience in an equipment dealership.
• 3-5 years of management experience, with strong leadership and team development skills.
• Valid driver’s license and a clean driving record; willingness to obtain a Class A CDL within 6 months.
• Strong communication, analytical, problem-solving, and decision-making skills.
• Proficiency in Microsoft Office, with exceptional time management and organizational abilities.