Contact H&A for Details

Position Details & Responsibilities

Our client is seeking a Product Manager in Maryland. This role will play a crucial role in enhancing customer experience while influencing key aspects of a growing global business.

Responsibilities Include:

• Quickly assess and diagnose technical issues, performing root cause analysis.
• Liaise with local distributors and management to advance sales goals.
• Support various organizational functions to boost sales and customer satisfaction.
• Research user insights and unmet needs to drive product innovation.
• Collaborate cross-functionally with Sales, Marketing, and Tech Support to launch and manage products.
• Develop and maintain roadmaps for market success, understand market needs, monitor product quality, and provide product sales training.
• Act as the interface between the market and manufacturer to enhance customer satisfaction.

For more information on this position, please contact Kingston Wynn at Herk & Associates:

KingstonW@herkandassociates.com

Qualifications

• Bachelor’s degree in Mechanical Engineering or a related technical field.
• Knowledge in civil, electrical, or structural disciplines is a plus.
• Over 5 years of experience in product development with a strong grasp of the product lifecycle.
• 5+ years of experience in a sales-oriented, equipment manufacturing environment.
• Proven experience in launching new products and upgrades.